One of the pillars of our business philosophy is earning exceptional client satisfaction. It’s working… we maintain a 98% customer satisfaction rating. We’ve built our business one client at a time, respecting their individual needs and unique situations and using that insight to build long-term relationships.
Our clients let us know that we’ve helped them when they needed it the most:
I just wanted to personally thank you for your professionalism, kindness, and compassion to me and my family in our time of need. Please accept my sincere gratitude to you and the Propel Company for helping us from losing my father’s house. You are God Sent. The loan process was rapid and it was especially a pleasure working with you. You took care of everything for me and that saved me a lot of time and headaches.
— Rachel, El Paso, TX
Thank you for your prompt attention, Amber and everyone involved. It is good doing business with your company. Y'all be taking care of business!
— Ronald, Pascagoula, MS
You were awesome and made me feel very good. Nice, polite and sweet. You made me feel like a huge weight was lifted.
— Richard, Wylie, TX
You were very courteous and professional and took time to explain the process. A very good experience.
— Ines, Schertz, TX
Everyone was very helpful, very polite, answered all of my questions and helped me very much. Excellent.
— Linda, Kilgore, TX
Easy and pleasant. I wish I'd taken care of it months ago and avoided the extra penalties.
— Thomas, Azle, TX
You helped my family professionally twice and I am very pleased with your work ethic….. my experience at Propel SA was excellent.
— Stephen, San Antonio, TX
You were very kind to me. You were compassionate and immediately assisted me with this situation. It was a wonderful experience.
— Alberta, Beaumont, TX
You were very professional and helped me with all my questions. You offered numerous ideas and were very helpful. I will refer any friends in the same issues.
— Lydia, Houston, TX
Your Consultant was very professional, pleasant and explained the whole process. This company saved our home and we are very grateful for that. The company was very professional.
— Marcela, El Paso, TX
Your consultant was very knowledgeable about my situations and very helpful. This was the first time using any tax consultant but felt very at ease and appreciate all the help.
— Vicky, Tomball, TX
You made me feel my best interest was your main concern. I would advise anyone in our position with their taxes to contact Propel.
— Derrell, Houston, TX
Your Consultant was extremely kind, helpful and professional. Propel is an outstanding company by my standards.
— Carolyn, Homer, LA
Working with Propel was such an easy process! I wish I had come to them sooner!
— Cindy, TX
Our taxes were paid quickly and easily. I almost didn’t believe it when they told me they could be paid in a few days.
— Steven, NV