Overview

Propel has built a world‐class marketing, lead generation, originations, processing, and servicing platform. In concert with these capabilities, Propel has negotiated attractive vendor contracts. Our servicing platform utilizes automated email payment reminders and engaging online portals.

Propel Financial Services is excited to offer the only comprehensive loan management service for Texas. With a AAA servicing rating by both Kroll and S&P, 3rd party investors have trusted Propel’s people, infrastructure, and platform to service more than $500M of assets while providing an affordable cost structure lower than most
in‐house servicing options.

Capabilities

    Loan Servicing

  • Experienced portfolio / loan onboarding
  • Compliance and full audit trail history
  • Engaged multilingual customer service
  • Collections and cash management with recurring ACH
  • Early stage collections
  • Foreclosure process management
  • REO management

    Technology Platform

  • Cloud‐based technology
  • Electronic document creation
  • e‐statements
  • Call center call‐back capability
  • Automated email payment reminders
  • Engaging customer portal
  • Automated real‐time dashboards and reporting

Servicing Offerings

    Premier Loan Servicing

  • Portfolio / loan onboarding
  • Automated email payment reminders
  • e‐statements
  • Paper consolidated statements
  • Customer portal
  • Monthly reporting
  • Cash reconciliation
  • Dedicated portfolio success manager

    Bespoke Loan Servicing

  • Foreclosure & REO management
  • 1098 generation
  • Reporting packages
  • Borrowing base reporting for investors’ banks
  • Financial statement level analysis
  • Portfolio performance management
  • Cash model development
  • Visibility at owner / property / loan level
  • Data warehouse and system of record
  • OCCC and bank audits for investors

Portfolio Servicing

Our taxes were paid quickly and easily. I almost didn’t believe it when they told me they could be paid in a few days.
— Steven, NV

Property Tax Financing Solutions